- GENERAL
- PURCHASING
- PRODUCT AVAILABILITY
- REGISTRATION AND PERSONAL INFORMATION
- ORDERS
- PRICES, TAX AND SHIPPING COSTS
- PAYMENT BY CREDIT CARD
- REVIEW AND CONFIRMATION
- ACKNOWLEDGEMENT OF ORDER
- CONFIRMATION OF ORDER
- PROOF OF AGREEMENT
- SHIPPING POLICY
- RETURN POLICY
- INDEMNIFICATION
- ENTIRE AGREEMENT
- NO WAIVER
- GOVERNING LAW
The following terms and conditions and any other related rules made available in writing by La Bella Bestia (collectively the “Conditions of Sale”) are applicable to all La Bella Bestia products that you (the “Customer”) may order from La Bella Bestia 332 Essex Street, NJ 07644, USA (“La Bella Bestia” or referred to herein as “us”, “our” or “we”) either (a) by phone (+1 888 713 66 13 ) via the customer contact center of La Bella Bestia (the “Customer Contact Center”) or (b) on the Internet via La Bella Bestia's Website, identified by the domain name "www.labellabestia.com" (the "Website").
By placing an order through the Customer Contact Center or on the Website or by registering at the Customer Contact Center or the Website to purchase La Bella Bestia products, you guarantee that you are a legitimate customer in accordance with the terms and conditions set forth below and that you accept to be bound by these Conditions of Sale.
These Conditions of Sale apply only to sales made through the Customer Contact Center or the Website. The Conditions of Sale applicable to any order placed through the Customer Contact Center or the Website are those in force on the date you place your order. Sales Conducted through La Bella Bestia retail boutiques are not subject to these Conditions of Sale.
La Bella Bestia may modify the Conditions of Sale from time to time, at its sole discretion, and your continued use and/or registration following such change will signify your agreement to be bound in the future by the modified Conditions of Sale.
Please read the Conditions of Sale and check the Website on a regular basis to be informed of any changes. If you do not agree to any change to the Conditions of Sale, then you must immediately contact the Customer Contact Center to cancel your registration and refrain from ordering any La Bella Bestia product through the Customer Contact Center or the Website.
For those persons wishing to use the Customer Contact Center or the Website, they must read and agree to be bound by our policies relating to those services. In particular, we draw your attention to our Website Terms of Use and our La Bella Bestia U.S. E-Boutique and Customer Contact Center Privacy Policy, which are incorporated to these Conditions of Sale by reference.
2. PURCHASING
Registration and orders are limited to physical persons.
To register or place an order through the Customer Contact Center or on the Website, you must have reached the age of majority (which in most states is 18 years old) and have legal capacity to enter into a contract. If you are under the age of majority or cannot lawfully enter into a contract, you must have your parent or guardian review these Conditions of Sale, the Website Terms of Use and the La Bella Bestia U.S. E-Boutique and Customer Contact Center Privacy Policy and register or place an order on your behalf. Any orders placed in contravention to this provision shall be null and void.
La Bella Bestia products are exclusively available for sale to end-user Customers only and may not be bought for re-sale, commercial purposes or any other commercial benefit. Consequently La Bella Bestia further reserves the right to refuse orders placed by Customers who breach this condition or if La Bella Bestia reasonably suspects, in its sole discretion, a Customer has breached, intends to breach, or evidences that it will breach this condition. Moreover, in the event that La Bella Bestia reasonably suspects that a third party has breached a customer's registration, password and/or account login, La Bella Bestia shall immediately cancel and terminate the account.
3. PRODUCT AVAILABILITY
All orders placed through the Customer Contact Center or on the Website are subject to availability and acceptance by La Bella Bestia.
La Bella Bestia reserves the right to refuse at any moment in time, without prior notice, orders exceeding a certain number of authorized products. Currently, your order may not exceed five (5) products in any buying session on the Website or through the Customer Contact Center.
La Bella Bestia reserves the right to change the assortment of items offered and to limit the quantity of items that may be purchased from time to time and at any time, without prior notice.
You may browse the product pages of the Website or contact the Customer Contact Center to discover products that are currently available for sale. Please note that only those creations displaying a "details and purchase" button are available for sale through the Website. You may also call the Customer Contact Center (+1 888 713 66 13) and a La Bella Bestia ambassador will provide you with further information as to product availability and assist you with your purchase.
4. REGISTRATION AND PERSONAL INFORMATION
In order to place an order through the Customer Contact Center or on the Website, you or the La Bella Bestia ambassador on your behalf will be required to register and create an online account. During this process, you will be required to provide valid and up-to-date personal information, such as your legal name, date of birth, phone number and e-mail address.
Upon completion of your registration on the Website or by the La Bella Bestia ambassador , you will receive by email a one-time password, which will allow you to register on the Website and to choose a permanent account login and password, and a second email summarizing your personal information. You are responsible for ensuring that your password and account login are kept secret, safe and secure at all times. La Bella Bestia will not be held responsible or liable for any misuse of your account in the event that a third party has access to and uses your password and account login in any way.
We may change the information required to place an order or the registration requirements from time to time. Please refer to our La Bella Bestia U.S. E-Boutique and Customer Contact Center Privacy Policy for more details.
When placing an order through the Customer Contact Center or on the Website, you will be required to provide other personal information as applicable, such as shipping address, billing address and payment details. Additional information may be collected by La Bella Bestia or its third party providers at this time for security and anti-fraud purposes.
You represent and warrant that the personal information you provide to the Customer Contact Center or via the Website is true, valid, complete and up-to-date in all respects, and you confirm that you are the person referred to in the shipping (unless the item is a gift) and billing information provided.
Should any of the information you provide to the Customer Contact Center or on the Website change, please login to your account and update such information directly on the Website, inform the Customer Contact Center or notify La Bella Bestia at the following e-mail address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
5. ORDERS
If you are ordering on the Website, orders will be processed as follows: Once you have chosen a product, click on the “Add to Cart” button to place this product in your shopping bag. You may then decide to continue shopping for other products and add them to your shopping bag (subject to availability and quantity limits) or proceed to “Checkout” by clicking on this button. You may also remove one or several products you have selected by clicking on "Delete" next to the chosen product in the Shopping Bag. When you have completely reviewed your order, click on the "Confirm and place order" button on the Website to place your order.
When ordering by telephone through the Customer Contact Center (+1 888 713 66 13), a La Bella Bestia ambassador will follow the order process on your behalf.
Notwithstanding anything to the contrary provided for herein, La Bella Bestia reserves the right to refuse, cancel and terminate orders at any moment in time. For example, La Bella Bestia may refuse your order if there is an ongoing dispute concerning payment of a prior order or if La Bella Bestia reasonably suspects that you have violated these Conditions of Sale or that you have engaged in fraudulent or grey market activities.
6. PRICES, TAX AND SHIPPING COSTS
All prices shown on the product pages of the Website or mentioned by the Customer Contact Center are in U.S. Dollars.
All prices and offers remain valid as advertised from time to time. La Bella Bestia reserves the right to modify prices and delivery costs at any time without prior notice. The price of a product and delivery costs displayed on the Website or advertised by the Customer Contact Center, at the time your order is accepted by La Bella Bestia, will be honored by La Bella Bestia.
Actual shipping costs and applicable taxes will be reflected in the Confirmation of Order and invoice. Delivery costs and estimated sales and use taxes are not stated on the product pages but will be added to the product price after you have chosen your delivery options. The actual sales tax will be calculated when we dispatch the order. Please note that, in exceptional cases, the actual sales tax charged to your order may vary depending on changes in applicable law between the date you placed your order and the date we send you the Confirmation of Order.
7. PAYMENT BY CREDIT CARD
La Bella Bestia accepts the following credit cards: Visa & MasterCard. Cards issued by banks domiciled outside the United States of America must be international credit card.
When ordering on the Website, you will need to enter your payment details on the appropriate form. You hereby represent and confirm that you are the legitimate holder of the credit card that you will use for payment and that your payment details are correct.
If you decide to order by telephone, you will need to communicate to the Customer Contact Center your credit card number and your three- or four- digit security code that is printed on the back or the front of your card (CVV2/CVC2/CID). Your telephone conversation will be recorded for security reasons and retained for the statutory period. Any telephone conversation recorded by our Customer Contact Center that contains your credit card information will be fully encrypted and only used to process card transactions.
All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to La Bella Bestia, you will need to contact your card issuer directly to solve this problem, and La Bella Bestia will not be liable for any delay or non-delivery.
Upon authorization by the card issuer, the amount of your purchase will be blocked on your credit card until your order is dispatched to the shipping address you have provided to La Bella Bestia. The amount of your order will only be debited from your bank account at the time of dispatch.
To help ensure that your shopping experience is safe, simple and secure, all credit card transactions performed on the Website are processed using a secure online payment gateway that encrypts your card details in a secure host environment. Furthermore, La Bella Bestia will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we shall not be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing the Website or ordering from the Customer Contact Center.
In order to secure your transactions and prevent fraud, by making an offer to purchase La Bella Bestia products on the Website or through the Customer Contact Center, you expressly authorize La Bella Bestia to perform credit checks and, where La Bella Bestia deems necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit-card number, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.
8. REVIEW AND CONFIRMATION
You should carefully check all details before placing your order through the Customer Contact Center or on the Website, including without limitation, the Order Reference Number and the particulars of the sale, which will be provided on the Website or by the La Bella Bestia ambassador.
Once you have confirmed and placed your order, La Bella Bestia will issue an Order Reference Number, and acknowledge that it has received your order, which will be processed following the usual credit and anti-fraud checks. Please make sure that you save this Order Reference Number for any future enquiries.
On placing an order through the Website or the Customer Contact Center, you are making an offer to La Bella Bestia to purchase the products, in accordance with these Conditions of Sale.
9. ACKNOWLEDGEMENT OF ORDER
Once you have made your choice and your order has been placed through the Customer Contact Center or on the Website, you will receive a fax or an email acknowledging the details of your order.
This acknowledgement of order is not an acceptance of your order.
When ordering by telephone through the Customer Contact Center, these Conditions of Sale will be sent to you by email or by fax with the acknowledgement of your order, or the La Bella Bestia ambassador will refer you to the Conditions of Sale posted on the Website and include copy of these Conditions of Sale in the delivery package. Please carefully review these Conditions of Sale upon receipt.
10. CONFIRMATION OF ORDER
Upon dispatch of your order, La Bella Bestia will send you by email or by fax a written Confirmation of Order. Acceptance of your order by La Bella Bestia concludes the offer and acceptance process; the result being the formation of an executed sales contract at the time La Bella Bestia sends the Confirmation of Order for the purchase of La Bella Bestia products and associated services.
11. PROOF OF AGREEMENT
The Acknowledgement of Order and Confirmation of Order that are sent to you by fax or by email, are deemed to be received when you are able to access it on your fax machine, computer, mobile or handheld device.
The Confirmation of Order and any automatic recording systems used by the Customer Contact Center or on the Website will be proof of a binding agreement between you and La Bella Bestia.
La Bella Bestia will preserve information concerning all orders for a minimum of four (4) years. These records may be made available to you by registering on the "My La Bella Bestia" section of the Website or by sending a legally notarized letter to: La Bella Bestia 332 Essex Street, NJ 07644, USA. However, you are advised to keep a copy (electronically and/or on paper) of all information associated with your order (i.e. the Acknowledgement of Order and the Confirmation of Order).
12. SHIPPING POLICY
Please note that La Bella Bestia does not ship to PO boxes, APO/FPO addresses and hotels.
Delivery costs are charged to you by La Bella Bestia, which are in addition to the price of the La Bella Bestia products themselves. The cost of delivery shall be calculated according to the purchase value of your order as indicated in these Conditions of Sale.
When estimating package delivery time, please allow time for credit approval, address verification and order processing. Once the order is processed and ready for dispatch, we will send you the Confirmation of Order by email or by fax.
We will use reasonable efforts to ensure the following estimated delivery lead times from the date of your order:
| Type of Delivery | Provider | Estimated Delivery Lead Time | Charge to Customer |
| Standard | FedEx | 5-7 Days* | Free of charge |
| International Deliveries |
FedEx |
Free of charge |
* Saturday will not be considered as a regular business day with respect to estimated delivery lead time. Delivery on Saturday may however be proposed as a service to specific zip codes by the Customer Contact Center. Please contact the Customer Contact Center (+1 888 713 66 13) for more information.
La Bella Bestia insures each purchase during the time it is in transit until it is delivered to you. We require a signature by an adult to confirm your acceptance of each La Bella Bestia product delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) is evidence of delivery and fulfillment of the sale contract by La Bella Bestia and transfer of responsibility to the recipient in the same way as if the product had been delivered to you.
13. RETURN POLICY
Returns and exchanges are for store credit only within 7 days of delivery.
14. INDEMNIFICATION
At our request, you agree to defend, indemnify and hold harmless La Bella Bestia, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the Conditions of Sale by you or any other liabilities arising out of your use of this Website, or the use by any other persons accessing this Website using your Internet account or account login. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you hereunder.
15. ENTIRE AGREEMENT
The Conditions of Sale (as amended from time to time) constitutes the entire agreement between you and La Bella Bestia regarding your use of the Customer Contact Center and the Website and any transactions you may have with La Bella Bestia through either the Customer Contact Center or the Website, and supersedes any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and La Bella Bestia in relation to such matters. In the event any other rules, code of conduct, or other matter posted on the Website conflicts with the terms of the Conditions of Sale, the Conditions of Sale shall govern. No oral explanation or oral information given by any party shall alter the interpretation of the Conditions of Sale. You confirm that, in agreeing to accept the Conditions of Sale, you have not relied on any representation save insofar as the same has expressly been made a representation in the Conditions of Sale and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of the Conditions of Sale save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of the Conditions of Sale.
16. NO WAIVER
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
17. GOVERNING LAW
The Conditions of Sale shall be governed by and construed in accordance with the laws of the State of New Jersey, without reference to conflict of laws provisions. Any dispute, controversy or claim arising out of or in relation to the Conditions of Sale, including the validity, invalidity, breach or termination thereof, shall be adjudicated or arbitrated in the State of New Jersey.